Page 41 - RDS_Postumia_eng

We are committed to insuring the best product quality and safety, with the ultimate goal of creating value for the customer.
Given that most of our products are intended for the conservation of food products, maintaining BRCGS certification means ensuring that the quality and safety of private label food products are obtained according to
quality standards and in compliance with defined minimum requirements.
We measure the non-conformities detected as customer complaints as a ratio between the costs generated and the company turnover.
Product quality and safety (GRI 416)
External quality 2020 2021 2022
▶ Scope: Cartotecnica Postumia S.p.A.. Source: QAS
% NC cost/turnover
0,271
0,167
0,322
With a vision to spread a culture that is increasingly aware of the principles of environmental responsibility, in 2022 we decided to start a project with Etifor Società Benefit, creator of WOWnature (a spin-off of the University of Padua that transforms scientific knowledge into positive impacts for the environment and the community) to further involve our customers, giving them the opportunity to adopt a tree to contribute to the protection of some areas of the planet.
The choice fell on three territories:
▶ Carmignano di Brenta (Padua), where the company is based for planting in schools;
▶ Enego (Vicenza) which, already severely affected by the Vaia storm in 2018, is fighting the bark beetle, a dangerous parasite that feed on the sap from spruce trees;
▶ The Huong Son forest (Vietnam), symbol of the fight against the climate crisis and support for local communities.
WOWnature’s initiative faithfully reflects Postumia’s values and integrates perfectly with the sustainability course undertaken by the company.
▶ Source: Etifor, WOW Nature
41